Xiamen Uni-Green Industries CO., LTD.
Bathtub Drain Products Successfully Delivered to U.S. Client
2025-11-21
Samia
Uni-moulding
Bathtub Drain,Bathtub Drain Waste,Bathtub Drain Export to USA,Multi-SKU Bathtub Drain Order,Mold Repair for Bathtub Drain Parts,Bathtub Drain Sample Confirmation,Bath Drain,Bath Waste,Bath Drain Chrome,Bath Drain Matte Balck,Bath Drain Nickel Brushed,Bath Drain ABS,Bath Drain PVC,Bath Drain Manufacturer
Thoughtful Service Wins Recognition
------Bathtub Drain Products Successfully Delivered to U.S. Client
Recently, the bathtub drain product line has completed mass production and rigorous quality inspections, and was officially shipped to the designated location of the U.S. client. From sample communication to final shipment, the client has highly recognized the service details and quality commitment throughout the process, laying a solid foundation for further in-depth cooperation between the two parties.
A few months ago, the foreign trade team received an inquiry for bathtub drain product samples from a U.S. client. After multiple rounds of communication, the two parties reached an agreement on core product parameters and pricing standards. Subsequently, the client requested samples of multiple SKUs for comprehensive testing to confirm compatibility. After sorting out the product structure, the technical team found that the core functional components of this product line are fully universal, with differences only in the surface treatment processes of the covers and drain parts. Providing complete samples according to conventional methods would result in the client bearing redundant shipping costs and customs duties. To truly consider the client's interests, the team decided to retrieve core components from existing inventory and freely match a full set of covers and drain parts with different surface treatments, meeting the client's testing needs in one go. This thoughtful initiative was highly recognized by the client, who fully praised the professional consideration and service sincerity.
After the samples were sent, the foreign trade and technical teams maintained close follow-up. Over the course of more than a month, they promptly responded to the client's inquiries regarding installation, commissioning, and process details, comprehensively addressing all doubts. With stable and reliable product performance and meticulous technical support, the client finally confirmed the purchase intention and officially placed the order.
Upon receiving the order, the team immediately advanced the production schedule and clarified the original estimated production lead time. Unfortunately, it coincided with the National Day holiday, and the shutdown during the holiday necessitated an extension of the original estimated production lead time. After the holiday, the team resumed work quickly, fully promoting the preparation of production materials and pre-assembly work. However, before the start of the assembly process, the quality inspection department detected that the accessories did not meet quality standards through rigorous testing. The team immediately investigated the cause and ultimately identified the root problem as a malfunction in the production mold. To uphold the quality bottom line, the relevant processes were suspended immediately, and mold repair work was initiated. After a week of intensive efforts, the mold was successfully repaired and passed precision testing. Subsequently, the accessories were re-produced, with special personnel overseeing the entire production and inspection process to ensure each batch of accessories meets qualified standards. After several days of expedited progress, all qualified materials were in place, and the products successfully completed the entire process including assembly and finished product inspection.
Shortly before shipment, the team provided the client with updates on the first-sample photos of each SKU and production progress, and detailed the product production details and quality control processes. The client successfully completed the confirmation. Moving forward, we will continue to uphold this commitment to service and quality, providing higher-quality bathroom accessory products and services to clients worldwide, and continuously accumulating customer trust.
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